lg tv sound problems

However, if you are in one of these modes, the sound will not play. Scan, Slow Motion, and Pause are special playback modes in which the media plays back in specific ways. Check with an internal source on the TV, such as a Premium Application. Check an alternative internal source. If the sound is only distorted when in an application, then contact the vendor of that application. Audio is missing from some speakers (not all), Device Has No Audio - Sound Bar/Sound Plate/Home Theater, Privacy Portal - Do Not Sell My Personal Information. If no audio is present, proceed to schedule a repair service from our Schedule a Repair page. (GMT -05:00, United States of America local time) If you are using the TV speaker, then jump to Step 4 below. Performing a Sound Test will either confirm or eliminate the TV as the source of the problem. Verify the other Sound menu settings. If no audio is present, then the TV may require service. I was disappointed with the product quality or performance. If the external source, such as a cable or satellite box has a volume control, check if the setting is muted or set at a low volume. Check if the external sound system is switched to the correct input. If you are using an external sound system such as a Home Theater etc, then check that the TV Speaker is Off.

If your video or sound file is playing normally (except for the sound), you are not in one of these modes.

Congratulations, your TV has sound! If you have an external sound source attached: Check if the external device volume control is set to the correct level.

The Sound Test generates audio output to the TV. If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater). We apologize for this inconvenience. Check if the audio connector is secure at both the TV and the external sound system. Check if the external source is switched on.

All Rights Reserved. Try to use a different audio cable; your cable may have stopped working. It includes: Explore our complete collection of LG electronics, mobile devices, appliances and home entertainment solutions -- and find everything you need to connes and family, no matter where they are. In order to get the best possible experience from our website, please follow below instructions. Privacy Portal - Do Not Sell My Personal Information. Distorted audio can be caused by faulty audio circuitry in either the TV or external audio systems. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Check if the audio connector is secure at both the TV and the external sound system. If there is sound, then proceed to the next step. If the Sound Test revealed a TV sound problem, please proceed to from our Schedule a Repair.

With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Check if the external sound system is switched on. In order to get the best possible experience from our website, please follow below instructions. Incredible picture quality framed as a work of art, Measuring in at an awe-inspiring 88 inches, Find helpful information about your LG product, Copyright © 2009-2020 LG Electronics.

If the external source, such as a cable or satellite box has a volume control, check if the setting is muted or set at a low volume. Press the Settings button on the LG remote control and select All Settings > Sound > Sound Test. The most general issue when using an external sound device is making sure the.

Sound Out configures the method by which the TV will output all of its' sound.

Select Settings > Sound. Check an alternative external source with the sound system, such as a Blu-ray player, DVD or Gaming Console. LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. Low audio can be caused by a low level incoming audio stream, or by incorrect menu settings on the TV. If possible test with an alternative external sound source, such as a Blu-ray player, DVD or Gaming Console. If the audio distortion is still present, please proceed to schedule a repair from our Schedule a Repair .

Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Select AV Sync Adjust. Press the Settings button on the LG remote control and select All Settings > Sound > Sound Test. If there is still no sound, then the external sound system is likely to be faulty. When you switch inputs (or use Live TV), is the sound present on any of them?

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